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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
The payments made are safe and secure, in compliance with PCI DSS.
By clicking on PAY NOW a reservation will be created, and you will be redirected to a third-party website, https://mecx-tech.com, where you can choose the payment method you wish to make a payment.

Please note that the hotel reserves the right to cancel any reservations if no payment has been made within 24 hours.

Should you have any queries about the reservation or payment don't hesitate to get in touch with any of the following methods:
+662-215-2929 ext. 106, 107
rsvn@bangkokcityhotel.com
LINE ID: @staybangkok
  • Payment must be made within 24 hours, the hotel reserves the right to cancel your reservation if no payment has been made within 24 hours
  • If you are making a same-day reservation, you may make a payment for the reservation at the hotel before the check-in time at 14:00.
  • The hotel reserves the right to cancel your reservation if you fail to make a payment before 14:00 on the day of your check-in date
Property Information

Offering an indoor pool, Bangkok City Hotel is located in Bangkok, 300 m from BTS Ratchathewi Station. It offers the convenience of a 24-hour front desk and on-site parking. Free WiFi is available in public areas.Bangkok City Hotel is 600 m from BTS Phaya Thai Station, 1.3 km from Pratunam Platinum Fashion Mall and 1.6 km from Central World Plaza Mall. Suvarnabhumi Airport is 25 km away.Each room here will provide you with a flat-screen TV with international channels, air conditioning and a seating area. Other amenities include a refrigerator and an electric kettle. Featuring a shower, the private bathroom also comes with a bath, hairdryer and free toiletries.At Bangkok City Hotel you will find a tour desk, as well as a laundry service. 
Phaya Thai is a great choice for travellers interested in shopping, shopping for clothes and food.


Property Name: Bangkok City Hotel

Street Address: 268 Phetchaburi Rd, Thanon Phetchaburi, Ratchathewi

City : Bangkok - Krung Thep Mahanakhon [Bangkok]

Postal Code : 10400

Phone: +662-215-2929

Email: hotel@staybangkok.com

Amenities
  • Baggage storage
  • Elevator
  • Foreign currency exchange
  • Laundry service
  • Photocopying services
  • Printer
  • Room service
  • Safe deposit boxes at front desk
  • Swimming pool
  • 24-hour front desk
  • Air conditioning
  • Guest parking
  • Internet
  • Non-smoking rooms

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 14:00

Check-Out: 12:00

Late Check-out Hour: 18:00

Late Check-out Fees: ฿300.00

Late check-out (after 12:00 and before 18:00) may result in a fee.

Property and Cancelation Policies :
  1. Introduction
    Bangkok City Hotel (hereinafter referred to as “hotel”) is committed to providing excellent customer service to all our guests. This policy outlines our approach to refunds and cancellations for reservations made through our booking engine.
  2. Refunds for Cancellations
    Guests may cancel their reservation up to 24 hours prior to the check-in time without penalty by contacting the property at the contact details outlined in the "Contact Information" section.
    Cancellations made less than 24 hours prior to the check-in time will be subject to a cancellation fee equivalent to the full amount of the reservation.
    No-shows will be charged the full amount of the reservation.
  3. Refunds for Early Departure
    Guests who check out before the scheduled departure date will not receive a refund for the unused portion of the reservation.
  4. Refunds for Non-Refundable Reservations
    Certain reservations may be designated as non-refundable, and in these cases, no refunds will be provided for cancellations or changes to the reservation.
    Guests will be notified of the non-refundable status of their reservation prior to making the booking.
  5. Refunds for Special Offers or Packages
    Special offers or packages may be subject to specific terms and conditions, including restrictions on refunds or cancellations.
    Guests will be notified of any applicable terms and conditions prior to making the booking.
  6. Refunds for Third-Party Bookings:
    Bookings made through third-party websites or travel agencies may be subject to their own refund policies.
    Guests should refer to the terms and conditions of the third-party website or travel agency for information on refunds and cancellations.
  7. Processing of Refunds:
    Refunds will be processed to the original payment method used to make the reservation.
    Refunds will be processed within 7 business days of receiving a valid refund request.
  8. Contact Information:
    Guests may request a refund by contacting the hotel at the following address:
    Bangkok City Hotel
    268 Phetchaburi Rd, Thanon Phetchaburi, Ratchathewi,Bangkok, Thailand 10400
    rsvn@staybangkok.com
  9. Changes to the Refund Policy:
    The hotel reserves the right to update or modify this refund policy at any time without prior notice.
Terms and Conditions

General Terms and Conditions

  1. Acceptance of Terms: By using this booking engine, you agree to be bound by these Terms and Conditions, as well as the hotel's Privacy Policy and any other rules and regulations that may apply to your use of the website as outlined by Bangkok City Hotel (hereinafter referred to as “hotel”).
  2. Eligibility: You must be 18 years or older to use this website.
  3. Changes: The hotel reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the website, and your continued use of the website will constitute your acceptance of such changes.
  4. Prohibited Uses: You may not use this website for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction.
Booking Terms and Conditions
  1. Availability: All hotel bookings are subject to availability and confirmation by the hotel.
  2. Rates: All rates are quoted in the local currency and are subject to change without notice.
  3. Cancellation, and No-Show: Please refer to the "Property and Cancellation Policies" section provided above.
  4. Payment:
    Please note that the name of the credit card holder used to make the booking must be the same as the guest's name to guarantee your reservation, and must be presented to the hotel upon check-in.
    The hotel reserves the right to reject guests check-in without the presentation of the original credit card with designated signature. If a different credit card is presented, the hotel may void the previous charge and make a new charge on the presented card to avoid any disputes.
    For information related to the payment amount, please refer to the "Property and Cancellation Policies" section provided above. 
  5. Accommodation:
    One child under the age of 12 years is eligible to stay free of charge when using existing beds. 
    One child age 12 or over, or one adult is charged THB 300 per person per night in an extra bed.
    The maximum number of extra bed in a room is 1.
    There is no capacity for cots in the room.
    Any type of extra bed is upon request and needs to be confirmed by the property.
  6. Special Requests: While the hotel will make every effort to accommodate special requests, such as room preferences and dietary requirements, these cannot be guaranteed and are subject to availability.
Intellectual Property Rights
  1. Ownership: The hotel retains all rights, title, and interest in and to its trademarks, trade names, service marks, logos, and domain names, as well as all content, images, and software on this website.
  2. Use: You may not use the hotel's intellectual property without its express written permission.
Governing Law and Jurisdiction
  1. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the country where the hotel is located.
  2. Jurisdiction: Any dispute arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in the country where the hotel is located.
Miscellaneous
  1. Entire Agreement: These Terms and Conditions constitute the entire agreement between you and the hotel with respect to your use of this website.
  2. Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  3. Waiver: The hotel's failure to enforce any provision of these Terms and Conditions shall not be deemed a waiver of such provision or of the right to enforce such provision.
Privacy Policy
  1. Introduction:
    Bangkok City Hotel (hereinafter referred to as “hotel”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and safeguard your personal information when you use our services or visit our website.
  2. Collection of Personal Information:
    We may collect personal information from you when you make a reservation or booking, contact us with a question or concern, or signup for our newsletter or other promotional materials. This information may include your name, email address, addresses, phone number, payment information, and other details relevant to your reservation or request.
    We may also collect information automatically when you visit our website, such as your IP address, browsing history, and device information.
  3. Use of Personal Information:
    We use your personal information to provide and improve our services, to communicate with you about your reservation or booking, to send you promotional materials, and to comply with legal obligations.
    We may also use your personal information for market research and analysis purposes, to customize our website and services to your preferences, and to detect and prevent fraud and other unauthorized activities.
  4. Disclosure of Personal Information:
    We may share your personal information with third-party service providers who help us deliver our services, such as payment processors, and the hotel's property management software.
    We may also share your personal information with government authorities or law enforcement agencies as required by law or to protect our legal rights.
    We will not sell or rent your personal information to third parties for their own marketing purposes.  
  5. Security of Personal Information:
    We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
  6. Retention of Personal Information:
    We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
  7. Your Rights and Choices:
    You have the right to access, correct, or delete your personal information, and to withdraw your consent to our processing of your information.
    You may also opt out of receiving promotional materials from us at any time by following the instructions included in the communication.
    Please note that certain types of personal information may be necessary for us to provide our services, and deleting or restricting the use of such information may affect your ability to use our services.
  8. Changes to this Privacy Policy:
    We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website and notify you of any material changes.
  9. Contact Us:
    If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at the following address or email:
    Bangkok City Hotel
    268 Phetchaburi Rd, Thanon Phetchaburi, Ratchathewi, Bangkok, Thailand 10400
    business_policies@staybangkokgroup.com
Data Protection Policy
  1. Introduction:
    Bangkok City Hotel (hereinafter referred to as “hotel”) is committed to protecting the privacy and confidentiality of personal information collected from our guests, customers, employees, and other stakeholders. This policy outlines our approach to data protection and our compliance with applicable data protection laws.
  2. Scope and Applicability:
    This policy applies to all personal information collected, used, processed, and stored by the hotel in connection with its operations, including but not limited to reservations, bookings, customer service, marketing, and employment.
    This policy applies to all employees, contractors, agents, and other third parties who process personal information on behalf of the hotel
  3. Principles of Data Protection:
    The hotel adheres to the following principles of data protection:
    Lawfulness, fairness, and transparency: Personal information is collected and processed lawfully, fairly, and transparently, with clear and concise information provided to data subjects.
    Purpose limitation: Personal information is collected and processed for specified and legitimate purposes, and not further processed in a manner incompatible with those purposes.
    Data minimization: Personal information is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
    Accuracy: Personal information is accurate and, where necessary, kept up to date.
    Storage limitation: Personal information is kept for no longer than necessary for the purposes for which it is processed.
    Integrity and confidentiality: Personal information is processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
  4. Collection and Use of Personal Information:
    The hotel collects and uses personal information only for specified and legitimate purposes, such as making and managing reservations, providing customer service, and fulfilling legal obligations.
    Personal information collected may include, but is not limited to, name, address, contact information, payment information, and other details relevant to the reservation or service requested.
    The hotel obtains consent for the collection and use of personal information, and provides clear and concise information about the purposes and scope of the processing.
  5. Disclosure and Transfer of Personal Information:
    The hotel does not disclose personal information to third parties except as necessary for the provision of services, such as to process payments or provide customer service.
    The hotel may transfer personal information to other countries, including to countries that may not have data protection laws equivalent to those in the jurisdiction where the personal information was collected, but only with appropriate safeguards in place.
  6. Data Subject Rights:
    Data subjects have the right to access, rectify, erase, and restrict the processing of their personal information, and to receive a copy of their personal information in a structured, commonly used, and machine-readable format.
    Data subjects may exercise their rights by contacting the hotel at the following address:
    Bangkok City Hotel
    268 Phetchaburi Rd, Thanon Phetchaburi, Ratchathewi, Bangkok, Thailand 10400
    business_policies@staybangkokgroup.com
  7. Security of Personal Information:
    The hotel implements appropriate technical and organizational measures to ensure the security of personal information, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
    The hotel regularly reviews and updates its security measures to ensure their effectiveness and appropriateness.
  8. Breach Notification:
    In the event of a personal data breach, the hotel will promptly notify the relevant supervisory authority and affected entities.

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